Dear All Customers
Okashi Crate was launched in October 2020 and we were able to go through a 14 month journey with your support and love. However, it aches our heart but to inform you that Okashi Crate will discontinue its service indefinitely by having the January crate as our last crate.
As for subscribers who have subscribed our 3 and 6 month plan, we will have all the payments for the unreceived crates to be refunded as well as all cancallation of your subscription will be taken care of by our team. *Refunds will be depended on the CC company
Therefore, no specific procedures will be required on your end.
As a team, we strongly think that Okashi Crate has to improve in numerous aspects so we can provide better service in everyway.
If there is anything you would like us to make changes or improve such as sharing what snacks you would like to try, better yet making completely different crates could be one!
Any comments and advices are welcome!
We promise you that Obachan and our team will come back with more ideas to put a huge smile on your face.
Once again thank you so much for the support and love you have given to Okashi Crate,
You will be always in our hearts.
We have set up the following questionnaire in order to receive the opinions of our customers toward the resumption.
Thank you for your cooperation.
This is not a Good Bye but a "See You Soon"
Okashi Crate Team